Monday, January 20, 2020

Medical Guide Part 2 - Making the Appointment

If you're new to me, Hi and welcome to the new roaring twenties. Not going to bombard you with new year new you shiz, the algorithm will do that for you. Instead I'm here with another entry into my medical guide to hopefully help someone out there to go to the d@mn doctor be it, medical, eye, teeth, etc. What I do when I go the doctor is in Part 1 but then it also occurred to me that not everyone is comfortable talking to people in phone or in person and by some, I mean a lot.

Social anxiety is a thing for tons of people to varying degrees and if you're like me living in a rural area where you're lucky if you can find your doctor's office online let alone book an appointment. Sometimes it's inevitable that you have to talk to a person and I understand that is uncomfortable, but it must be done so I hope this lays some details out for you in order to get it done in the least amount of time/ slash conversation possible.

1. Preparation is key. Why are you calling? What symptoms do you have or do you recognize a sinus infection that you get every season that you know you'll need antibiotics? This is why part one is up first. The more you know and have written (or typed) the better you can spout it off when you're on the spot.

2. When do you have time to go? Everyone is busy with life and work but strep throat doesn't care if you have a final or a business meeting. So find out how soon you need to make an appointment. If you're already home sick, you want to get in asap. If you're not home yet maybe you need to plan on your lunch break. I know with my general 9 to 5, it was easier to set it for the morning then go to work late and stay if necessary than try to get off at a certain time to not be late. But that depends on your schedule.

3. What insurance are you using and is this office in your network to hopefully get a smaller copay and overall a smaller bill. There's 2 ways for this to go. You can do the research, beforehand, in your prep to talk to your insurance and they will find an office in your network or for lack of better words, someone they prefer to work with. Or you can talk to the doctor's office you're wanting to go to and they will run the info from your insurance card to let you know the details so keep it on hand.

4.This brings us to the moment of truth and the best thing you can do is to be nice to the receptionist and everything will be smooth. They will ask you questions and chances are you'll have the answers because you wrote them down in step 1. If this is your very first appointment to this office or doctor, you can say something like this:

"Hi. My name is ____. I'm needing to set up an appointment as a new patient." or if you already go to that office just drop the "as a new patient" and add " with Dr. _______."

There will be questions they HAVE to ask you and 98% of the time are also handling people in person as well as stuff going on behind the scenes on their end, so be nice and they'll move you right along and get you in a good spot. I've rarely run into a rude receptionist or nurse but it may happen, just get the information you need and be done as quick as possible. And remember to say thank you no matter what.

QUICK NOTE: ALWAYS GET THEIR NAME. It's always good to get a name so if you talked with them and clicked, had chemistry, made a good connection, etc. It means that you have a point of contact to ask for in the future. On the other hand if, they aren't for you or you just don't like them, you know who to avoid. Write It Down! That's the same for the office staff and especially the nurses.

This helped me get into the swing of things when making appointments especially in the beginning of my spoonie journey. Take the new year into a new decade to be your best self and that includes your health so please cover your mouth when you sneeze or cough, wash your hands, and go to the doctor.

In the meantime, here's some other posts that aren't medically related...

Good Reads and the Like -

Planners Gonna Plan -

Adulting Win -

And follow me if you please...



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